![]() They may waste time dealing with inconsistent and illogical rendering while facing the risk of incurring substantial costs. Working with this data can leave eDiscovery review teams overwhelmed and frustrated. ![]() Legal teams must proactively implement effective search, collection, and processing methods to address these challenges otherwise, they’ll end up with something like this: With Slack’s popularity and usage continually growing, managing unstructured data will likely become an even more pressing issue. The more dynamic the data, the harder it becomes to identify, process, and export in a comprehensive format. Despite these benefits, Slack generates massive amounts of unstructured data. ![]() The app is also credited with reducing email usage by 32% and cutting meetings by 28%. Slack’s widespread adoption includes 77 of the Fortune 100 companies that have integrated the platform into their operations. However, the very features that make Slack so appealing – such as images, gifs, videos, audio files, attachments, links, emojis, threads, channels, and the ability to edit and delete messages – also pose significant challenges for eDiscovery. Three years later, nearly 20 million people rely on Slack for effective work collaboration, whether in the office, at home, or on the go. In early 2020, the surge in remote work rapidly increased Slack’s concurrent users from 10 million to 12.5 million within weeks. Our close partnership with Slack has given us valuable insight into how the Discovery API can make eDiscovery for Slack a relatively painless experience. If you’re unsure which APIs will best suit your needs, you’re in the right place. Thankfully, Slack offers a set of APIs that enable users to access data and simplify compliance and eDiscovery processes. But from an eDiscovery standpoint? Legal teams are now navigating uncharted waters. From a productivity standpoint, this is excellent news. As more companies look to Slack as their primary communication tool, a growing volume of business records and sensitive information accumulates on its platform. Slack is a trailblazer in modern workplace communication. Editor’s note: This post was originally published in October 2019 and has been completely revamped and updated for accuracy, relevance, and comprehensiveness.
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